Pet Beds

I just missed out on the {pet} bed, can you make one just for me?

I get this question a lot, if I said yes to everyone I would not have time to make anything new anymore. It is not fair to the others. If you missed out, don't worry, they will always come back in a few weeks (unless the fabric is not available anymore). 

How do I know when there will be a shop update?

I always announce it on Instagram and Facebook, but if you really don't want to miss out you can join the Naïs Club and you will receive a email when I will have a shop update.

Can I pre order?

Atm I don't do pre orders, because I get to many requests

Do you do custom orders?

Do you have a fun idea for a (new) bed and are willing to wait for a little while (2-3 weeks) for me to have time to make it? Then yes, if I think it is possible for me to make. I do ask people to pay in advance

Can I wash the pet beds?

Yes you can, but the easiest way to keep them clean is by vacuum. If you do want to wash them, don't wash them to hot, the filling will shrink. I recommend you wash it on 30 degrees and do not put it in the dry cleaner. 

For the really big beds (big flamingo, melon) you can still wash them, but it depends if it fits in your washing machine.

The bed falls over

The boat beds and flamingo have a loose pillow on the inside, if this is pushed all the way to the bottom it will get a round bottom instead of flat, which makes it instable. You can pull the inside pillow up and put it between the sides so it is stuck.

 

Shipping

Do you ship worldwide?
Yes, I ship worldwide

Where are you shipping from?

I live in The Netherlands and all tracked items are send with PostNL.

How long does it take before my order is shipped?

Small items are send in 1-3 workdays. Bigger products (like beds) sometimes need to be customized, then it can take a bit longer but this will always be shown at the description of the product.

Is everything send with track&trace?

No, small products that go in an envelope (Pins/cards/stickers) are send without tracking to keep the shipping cost as low as possible. If you do wish to have it tracked, you can contact me.

How long will it take for my product(s) to arrive?

This depends on where you are located. In Europe it usually takes 2-7 work days. Overseas it can take 5-15 work days, but if it gets hold up by customs (they can hold it for 30 days) it can take up to 6 weeks. 

How do I track my order?

If you buy a pet bed, mug or pillow it will be tracked. You'll receive a tracking number by email and you can track this number on: https://www.internationalparceltracking.com

My order never arrived?

If after 6 weeks your order still hasn't arrived please contact me and we'll figure it out!

 

Social Media

I love your work, can I share it?

Yes you can, but please give me credit. Tag me in the photo and tekst. 

I have X followers on Insta, do you want to collaborate? 

I do collaborate sometimes with big pages, but if you don't have over 100K followers or I've never heard of you, the answer is probably no, sorry!

We have a charity and wonder if you could donate something?

I don't always do this, but sometimes I do. So send me a email to find out :)